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Last Updated on 31/07/2023

Navigating the world of online betting can be complex, especially when it comes to understanding the withdrawal process. This article provides a comprehensive guide to the withdrawal process, ensuring you can enjoy a seamless betting experience.

In the following sections, we delve into the specifics of the withdrawal process, including the importance of the KYC process, the various withdrawal methods available, and the factors that can affect your withdrawals. We also discuss the customer support options available to assist you. This guide is designed to equip you with the knowledge you need to confidently manage your withdrawals on

Understanding the Withdrawal Process

The withdrawal process at is designed to be user-friendly and efficient. It begins with you, the user, logging into your account. Once logged in, you need to navigate to the ‘Withdraw’ section, which is typically located in your account dashboard or under the ‘My Account’ menu.

In the ‘Withdraw’ section, you will find a list of available withdrawal methods. These methods range from traditional options like debit cards to modern solutions like e-wallets and cryptocurrencies. You need to select the withdrawal method that suits your preferences and requirements.

After selecting the withdrawal method, you will be asked to enter the amount you wish to withdraw. It’s important to note that each withdrawal method may have different minimum and maximum withdrawal limits. You should ensure that the amount you wish to withdraw is within these limits.

Once you’ve entered the withdrawal amount, you will need to follow the prompts to complete the transaction. These prompts will vary depending on the withdrawal method you’ve chosen. For instance, if you’re withdrawing to a debit card, you might need to enter your card details. If you’re withdrawing to an e-wallet, you might need to enter your e-wallet account details.

The Importance of KYC

A crucial part of the withdrawal process on is the KYC (Know Your Customer) process. This process is designed to verify your identity and ensure the security of your transactions.

During the KYC process, you will be asked to provide certain documents for verification. These documents typically include a valid ID, such as a passport or driver’s license, and a proof of address, such as a utility bill or bank statement. The exact requirements may vary depending on your location and the regulations in place.

Once you’ve submitted the required documents, will review them for verification. This process can take some time, so it’s recommended to complete the KYC process well in advance of your first withdrawal.

After your documents have been verified, you can proceed with your withdrawal. The KYC process not only secures your transactions but also helps comply with regulatory requirements, including those related to anti-money laundering and fraud prevention.

Withdrawal Methods offers a variety of withdrawal methods to cater to the diverse needs of its users. These methods are categorized into three main types: Debit Cards, E-wallets, and Cryptocurrencies.

Debit Cards

You can use Visa or Mastercard debit cards for withdrawals on To use this method, you need to enter your card details and specify the amount you wish to withdraw.


E-wallet options such as Neteller and Skrill are also available. To use an e-wallet for withdrawal, you need to link your e-wallet account to your account.


For those who prefer digital currencies, supports withdrawals in various cryptocurrencies, including Bitcoin and Ethereum. To withdraw using this method, you need to provide your cryptocurrency wallet address.

Please note that the availability of these methods may vary depending on your location and the regulations in place.

Withdrawal Limits and Times

Each withdrawal method on comes with its own set of limits and processing times. These parameters are designed to ensure a smooth and efficient withdrawal process for all users.

Debit Cards

When withdrawing to a Visa or Mastercard debit card, you need to be aware of the minimum and maximum withdrawal limits. These limits are set to ensure the security of transactions and to comply with financial regulations. The processing time for debit card withdrawals can vary, but it typically takes a few business days for the funds to appear in your account.


E-wallets like Neteller and Skrill also have their own withdrawal limits. These limits can vary depending on the e-wallet provider and your account status with them. The processing time for e-wallet withdrawals is usually shorter than that for debit cards, with funds often appearing in your e-wallet account within a few hours.


Cryptocurrency withdrawals, such as Bitcoin and Ethereum, have their own unique set of limits. These limits can depend on various factors, including the current network load and transaction fees. Cryptocurrency withdrawals are typically processed quickly, often within a few minutes to an hour. However, the exact time can vary depending on network conditions.

Please note that these limits and processing times are subject to change and may vary depending on your location and the specific regulations in place. It’s always a good idea to check the latest information on the website or contact their customer support for the most accurate details.

Factors Affecting Withdrawals

Several factors can influence the withdrawal times and process on Understanding these factors can help you navigate the withdrawal process more effectively.

Account Validation

Before you can make a withdrawal, your account needs to be validated. This involves verifying your email address and completing the KYC process. If your account is not validated, your withdrawal request may be delayed or declined. Therefore, it’s recommended to complete the account validation process as soon as you register on

KYC Process

As mentioned earlier, the KYC (Know Your Customer) process is a crucial part of the withdrawal process. If you have not completed the KYC process, or if there are any issues with your submitted documents, your withdrawal may be delayed. It’s advisable to ensure all your documents are correct and up-to-date to avoid any potential issues.

Technical Issues

Technical issues can also affect withdrawal times. These can include issues with the payment provider, network congestion, or maintenance on the platform. In such cases, you may experience delays in withdrawal processing times.

Regulatory Requirements

Regulatory requirements can also influence the withdrawal process. For instance, certain withdrawal methods may not be available in specific regions due to local regulations. Additionally, there may be additional verification steps required for large withdrawals to comply with anti-money laundering laws.

If you encounter any issues during the withdrawal process, it’s recommended to contact’s customer support for assistance. They can provide guidance and help resolve any potential issues.

Customer Support provides several customer support options to assist users who may encounter issues during the withdrawal process. These support channels are designed to provide timely and effective assistance to ensure a smooth betting experience.

Live Chat

One of the quickest ways to get help is through the live chat feature on the website. This feature connects you with a customer support representative who can assist with your queries in real-time. The live chat is available 24/7, ensuring that help is always just a few clicks away.

Email Support

If you prefer to communicate via email or if your query is not urgent, you can reach out to the customer support team via email. This method is particularly useful if you need to attach documents or screenshots to help explain your issue. The support team typically responds to email queries within a few hours.

Help Center also features a comprehensive Help Center on its website. This resource contains a wealth of information, including guides, FAQs, and troubleshooting tips. If you’re encountering issues with your withdrawal, the Help Center can be a good first step to find solutions.

Remember, effective customer support is crucial in resolving withdrawal issues. Don’t hesitate to reach out to the support team if you need help. They are there to ensure your betting experience on is as seamless as possible.

Final Thoughts on Our Withdrawal Guide

In conclusion, understanding the withdrawal process is a crucial part of the online betting experience. This guide has provided a comprehensive overview of the withdrawal process, highlighting the importance of the KYC process, the variety of withdrawal methods available, and the factors that can influence withdrawal times.

We’ve also discussed the role of customer support in resolving any potential issues you may encounter during the withdrawal process. Remember,’s customer support is always ready to assist you, ensuring a smooth and seamless betting experience.

By familiarizing yourself with these aspects, you can navigate the platform with confidence, making your online betting experience more enjoyable and stress-free. Whether you’re a seasoned bettor or a newcomer to the world of online betting, this guide serves as a valuable resource for managing your withdrawals on Withdrawal – FAQ

💰 What is the minimum withdrawal amount on

The minimum withdrawal amount on can vary depending on the withdrawal method chosen. It’s recommended to check the specific details for each method in the ‘Withdraw’ section of your account or contact’s customer support for accurate information.

✨ How long does the KYC process take on

The duration of the KYC process on can vary. Once you’ve submitted the required documents, they will be reviewed for verification. This process can take a few days, but it’s advisable to complete the KYC process well in advance of your first withdrawal.

🎲 Can I cancel a withdrawal on

Yes, you can cancel a withdrawal on, provided it has not already been processed. To do this, you need to go to the ‘Withdraw’ section of your account and follow the instructions for cancelling a withdrawal. If you need assistance, contact’s customer support.

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