Online casinos are available in abundance. When you google “online casino Portugal” you will get thousands of hits but that is not to say that all of them can be trusted. When you are choosing a casino to play online you have to consider many things including safety, trustworthiness, entertainment value, and convenience.
We have put together a concise checklist with the help of a Portuguese online gaming expert, Martim Nabeiro. So before you sign up on a new casino site quickly go through this list to ensure you avoid disappointment. Now, let’s take a look at what to consider.
Is the Casino Licensed?
The most important thing is whether the casino is licensed or not. Simply put, if you play at an unlicensed casino anything can happen. If the casino doesn’t pay out your winnings or even worse, steal your credit card details you have nowhere to complain. It is not difficult to confirm whether a casino is licensed. Normally the licensing information is displayed at the bottom of the landing page. The most reputable licensing bodies are the Malta Gaming Authority, the Gibraltar Gambling Commission, the UK Gambling Commission, and the Curacao Gaming Authority.
Do They Have a Great Game Selection?
You will be surprised to see how rich or poor a certain jogos de casino online selection can be. We have come across casinos that only offer games from one software provider so you have the feeling that all the games are the same. The best casino online will have games from dozens of game producers including big names such as NetEnt, Microgaming, Play’n Go, and Playtech. They should offer a wide selection of game types too such as poker, blackjack, roulette, baccarat, bingo, and more for their Portuguese players.
If the online casino has live dealer games it is further proof that they are a serious operation as providing these games is not cheap. When you play live dealer games, such as Evolution Gaming’s popular games, it feels almost like being in a physical casino but you can enjoy the experience without having to dress up and leave your home. You will have an HD video connection to the live studio where live dealers present the games and announce the outcomes. You can even chat with the dealer and other players through text.
How is Their Customer Service and How Well is the Site Localized?
When a casino offers its services in Portugal, it should have the site translated into Portuguese. If the language seems clearly Google Translate, it gives an unprofessional idea. The best casinos use real translators to provide quality content on their sites.
You will want to make sure that the online casino has a customer service department that can be reached via email and chat and perhaps phone. Ideally, they should be reachable 24/7 as you may have an urgent problem that can’t wait. Not all casinos offer customer support in all languages but if they do have Portuguese speakers answering chats and emails, it is a big plus.
Do They Offer Great Bonuses?
Most casinos offer welcome bonuses but not all of these are equally good. Before accepting a bonus you should check the wagering requirements. Some casinos offer bonuses with unfair wagering requirements where players will have very little chance of cashing out anything.
Apart from welcome bonuses, in some casinos, you can take advantage of regular deposit bonuses – e.g. Friday deposit bonus. Casinos want to encourage their customers to play more and therefore they will award them with different incentives. There are many such incentives that can come in handy. For example, some casinos offer daily or weekly cashback whereby you can get back some of the money that you lost. Other establishments offer loyalty points, VIP programs, slot tournaments, leaderboards, etc. One thing is for sure, the best online casinos always have a lot going on in terms of bonuses and promotions.
When choosing a new online casino Portuguese players should always check if the place is licensed by a gaming authority. They should also make sure to check out their game library, their bonus offers, and how well their customer support team responds to questions.
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